FAQ

WHEN WILL MY ORDER SHIP?

Within the EU, expect your item within 7-10 business days of purchase. International orders will get to you in 15-17 business days of purchase. When your order ships you can request your tracking number via email: support@visionwall.art

WHAT IS YOUR RETURN POLICY?

You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 30 days, email tracking information to support@visionwall.art and we will gladly refund you.

*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense.

DO YOU OFFER BULK PRICING?

We offer bulk pricing on a very limited basis. Please email support@visionwall.art if you are interested in buying 5+ pieces.

WHO DO I CONTACT FOR PRESS INQUIRIES?

For all press inquiries email: support@visionwall.art and your email will be forwarded to the best person!

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We accept Credit cards, Amazon Pay, Paypal and Bank deposit.

If you choose to pay via Bank deposit your art will be shipped after we received your payment.

WHO DO I CONTACT FOR ANY OTHER QUESTIONS?

Email: Support@visionwall.art